5 Moments of Need®
Developing innovative workflow learning solutions is particularly about choosing the right development methodology. The 5 Moments of Need® approach is based on five moments of need that employees face in their learning and performance cycle.
A practical framework to encourage higher work performance.
Classroom training is still the most chosen form of learning in many companies and institutions, but: training alone is no longer enough! Knowledge and information should be at your fingertips anywhere and anytime. Consequently, many training departments are moving toward a solution that puts both formal learning (classroom and e-learning) and informal learning (in the workplace) high on the agenda.
Learning, development and training are linked to employee performance within the 5 Moments of Need® approach, making the return on learning directly measurable.
By focusing the learning solution entirely on tasks and roles, surgical assistants are supported throughout their training and while performing basic tasks from start to finish.
The 5 Moments of Need
New
This moment occurs when you encounter something for the first time and need to acquire new knowledge or skills.
More
This moment arises when you want to deepen your existing knowledge and expand your skills further.
Apply
In this moment, learning happens seamlessly while you’re engaged in your work tasks, allowing you to immediately apply your knowledge in practice.
Change
The change moment occurs when you adapt to a new situation, environment, or undergo a significant organizational change, requiring you to learn how to navigate the transition successfully.
Solve
This moment arises when you encounter a problem or challenge and need to learn how to find a solution.
Download the eBook ‘The 5 Moments of Need | A Performance-First Approach’ Now
Want to learn more about the 5 Moments of Need® methodology? Download the eBook ‘The 5 Moments of Need | A Performance-First Approach’ now and get inspired! This eBook explores the why and how of workplace learning, clearly defines what it is (and isn’t), provides examples of what workplace learning looks like in each of the 5 Moments of Need®, explains the measurable impact of the 5 Moments of Need® framework, and outlines what is needed for a successful implementation.
Understanding that change is never easy, Bob Mosher and Conrad Gottfredson firmly believe that workflow learning is the change every organization must embrace to succeed in today’s ever-evolving world. Bob Mosher:
Let’s keep the conversation going… The time is now to make the shift from training to a performance mindset!
- 13/05/2025
- 09:00
- Charlotte (Verenigde Staten)