The 5 Moments of Need Co-Founder Bob Mosher and Xprtise CEO Alfred Remmits, visited Learning Technologies ’20 in London, which this year saw 8,500 visitors to the Exhibition, and 1,000 delegates attending the Conference streams. Over three days Bob shared his powerful messages of how context, workflow and moments of need, are key to learner-centricity in the personalized century.

Day 0, Pre-Conference Workshops

A new development for Learning Technologies ’20 was the introduction of 1-day workshops the day before the opening of Exhibition and Conference. There were five full-day workshops to choose from.

Bob Mosher led a practical workshop Moving Learning into the Workflow, providing participants with a taste of Rapid Workflow Analysis. This turns the instructional design process on its head looking first at the tasks a learner has to do in the workflow, the impact of doing them wrong, before deciding what learning needs to be delivered, and how.

Julie Dirksen, author of the book Design for How People Learn led another workshop on how to Design for Behavior Change. Showing people how to do the right thing is one thing, actually getting them to change hard-coded habits and behaviors is another.In the workshop Julie explored research from neuroscience, behavioral psychology and persuasive technology, to give participants new models and techniques for designing an effective behavior change strategy.

Day 1, Conference Tracks

The conference was organized into five tracks focusing on Technologies, Big Issues, Tactical Matters, Content and Implementation.  Bob Mosher kicked off the Big Issues Track on Day 1, with a rousing session on Workflow Learning – How to make learning in the flow a reality. He spoke about the crucial mindshift necessary for L&D practitioners, how to make workflow learning scalable and measurable, and the platforms that can make it a reality.

The thought-provoking session Back to the Future ended day one. Jane Daly, Chief Insight Officer at Peoplestar, shared the latest research on corporate learning, examining the Last Decade, Today and the Next Decade, to offer L&D practitioners key foresight on what it takes to create high-impact learning organizations and agile learning cultures.

Day 2, Conference Tracks

Dr Daniel Hulme, CEO Satalia / Department of Computer Science, University College London (UCL), began day 2 with the AI: the risk, reward and extraordinary possibilities keynote. His quick-fire style drove the importance of the adaptive element in AI, how it pushes on ethical considerations, and can result in dystopian futures. His vision focuses on creating decentralized autonomous organizations.

Dr Itiel Dror, Cognitive Neuroscientist at  University College London (UCL), followed with the fascinating Learning and the Mind. His talk focused on explaining our minds’ competing stimuli and examined techniques for cutting through the cognitive barriers in order to better drive engagement.

Bob Mosher delivered a third exclusive session to a select group of participants working on large digital transformation projects in the UK. Heads of Change, Heads of Learning and Learning Consultants joined Bob to discuss workflow learning, the 5 Moments of Need methodology, hear about recent client successes and ponder the success criteria and best practices for implementing on their own projects.

Technologies Exhibition

On the exhibition floor, 200 vendors exhibited their wares in a glittering, colorful, far-reaching display. Visitors and conference delegates made up the 8000+ strong audience that attended this year. Over two hundred free seminars took place in the ten theatres and two demo zones across the exhibition floor. Eager listeners crammed the spaces to learn and compare the latest developments and success stories in the market of learning and learn tech.

The Learning Technologies Conference & Exhibition certainly set the focus for the Learning sector in 2020.