Industries

Healthcare

Xprtise works daily on implementing workflow learning solutions within learning organizations, bringing learning directly to the workplace. We’re excited to share these successful examples from our day-to-day practice in the healthcare industry.

We address the challenges of learning and development in healthcare.

In the healthcare industry, continuous learning and improvement are essential for delivering high-quality care. Workflow learning offers an effective approach to supporting employees in their professional development and performance enhancement.

In the coming years, the healthcare sector will face significant challenges. Xprtise supports Learning & Development professionals in this field on multiple levels. They are tackling issues such as an aging population, severe staff shortages, and a substantial rise in healthcare costs. Well-trained, onboarded, and skilled staff are the top priority for many healthcare organizations. Our approach, support, and the outcomes of workflow learning contribute directly to achieving overarching organizational goals.

By implementing workflow learning, healthcare professionals can expand their knowledge and strengthen their practical skills. They have opportunities to test new procedures and techniques under the guidance of experienced professionals while receiving immediate feedback to optimize their learning process. This approach not only enhances employees’ professional competence and confidence but also contributes to a safer and more patient-centered care environment.

By focusing the learning solution entirely on tasks and roles, surgical assistants are supported throughout their training and while performing basic tasks from start to finish.

Carla van Gammeren Practical Trainer for Surgical Assistants – Alrijne Hospital

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Applying the 5 Moments of Need® in Healthcare

Terms like 70:20:10, workflow learning, and performance support are becoming increasingly common within the L&D departments of Dutch healthcare organizations. Many of these organizations are eager to innovate their training strategies, shifting from traditional, formal learning to “learning in the workflow,” supported by the necessary technologies. But how do you make that transition?

Currently, each healthcare organization independently negotiates and procures services from a small group of suppliers. Moreover, most organizations are reinventing the wheel, with limited collaboration across the sector. Developing high-quality 5 Moments of Need® (performance support) content is a time-consuming process, and there are countless topics that need attention. This can be done faster and more efficiently. It’s time to join forces!

The first collaborative initiatives are now being launched, where workflow learning solutions and content are shared. This saves valuable time. Additionally, by collectively procuring available technologies, cost advantages can be achieved.